How can we help?
Quick answers about your account, routes and scores, and a direct line to us when you need it.
Reset password
Get a one-time code by email and choose a new password.
Read moreDelete account
Permanently remove your account and journey history.
OpenRoutes and limits
Journey limits, missing routes and saving results.
Read moreContact us
Still stuck? Reach the Anystreet team directly.
Get in touchGetting started
What is Anystreet?
Anystreet is a mobile driving game set on real roads. Choose a start and a destination anywhere roads connect them, get a real route and drive it through streamed 3D terrain. There is also a free drive mode with no destination at all.
Do I need an account?
No. As a guest you can search for places, preview routes and drive. An account saves your journeys, earns XP and levels, and keeps your progress across devices.
Is it safe to play while travelling?
Only as a passenger, and never while driving or in control of any vehicle. Anystreet is a game, not a navigation app: never use its routes or speed information to plan a real journey.
Account and sign-in
I forgot my password. How do I reset it?
On the sign-in screen, choose Forgot password? and enter your email address. If it belongs to an account, we email you an 8-digit code that works once and expires after 15 minutes. Enter it with your new password, then sign in again. No email? Check spam, wait a minute and request another code. You can request up to five codes an hour.
You can also reset your password on the account page on the web.
Why was I signed out?
Sessions end after 30 days, when you sign out, and when your password changes. Resetting your password signs out every device, and changing it in the app signs out your other devices. Just sign in again.
How do I change my display name or password?
In the app, open Profile, then Manage account. Display names can be up to 100 characters. Passwords need at least 12 characters.
How do I delete my account?
In the app, open Profile, then Manage account, then Delete account. Without the app, use the account deletion page. Deletion is immediate and permanent and removes your profile, XP and journey history.
Journeys and routes
Why can’t I plan a very long trip?
A single driving journey can be up to 1,500 km and 36 hours of driving, and a walking journey up to 100 km and 30 hours on foot. For longer trips, split them into stages. If you see that a trip is longer than the journey limit, choose a closer destination.
It says no drivable or walkable route was found.
The two places may not be connected by roads or footpaths, for example across water or into restricted areas, or one of them may be too far from a road or path. Try a nearby town or a more specific place.
Why didn’t my journey save?
Results save only while you are signed in. Journeys you start but don’t finish are closed automatically, at most 37 hours after starting, and can no longer be saved. If your connection drops when you arrive, keep the app open and try again from the results screen.
Why don’t I always see a speed limit?
We show a speed limit only when our map data provides one. We never invent limits. When none is shown, drive sensibly for the road.
Scoring and XP
How is my score calculated?
Our servers start from up to 1,000 points for route accuracy, then subtract 50 each time you leave the route, 20 per speeding event and 100 per collision. A clean run, with no incidents and at least 95% accuracy, earns a 200-point bonus. Scores never go below zero.
How do I earn XP and level up?
Each finished journey earns 50 XP, plus 1 XP per 100 m of the planned route you drive, plus 1 XP per 20 score points. Every 1,000 XP takes you to the next level. XP is awarded once per journey.
My result looks different from what I expected.
The results screen shows an estimate until the server confirms your score. The server’s result is final, and it counts every incident it recorded during the journey.
Privacy and data
What data do you keep?
Your account, profile and saved journeys. The app never reads your phone’s GPS, has no ads or tracking SDKs, and this website sets no cookies. Our privacy policy has the details, including how long we keep everything.
Can I play without saving any locations?
Yes. Play as a guest and nothing about your journeys is stored on our servers.
Talk to the Anystreet team
Most account tasks are self-service: reset your password from the app’s sign-in screen, and delete your account on the account page. Our support email address will be listed here.